IT consulting and business process management.
Idoops is a technology consultancy with over 18 years of experience, specialized in BPM, process automation, system integration, custom software development, AI agency services and business digitalization.
Automation, efficiency, AI and custom software.
Four connected areas, a single senior technical owner.
Audit · optimize · automate
Business Process Management (BPM)
Full BPM cycle: process auditing, optimization and automation. The systematic way to make operations deliver more without hiring more.
Apps · APIs · platforms
Custom Software Development
Internal applications, APIs and management platforms when off-the-shelf tools fall short of your case.
iPaaS · APIs · synced data
System Integration
We connect your systems and tools: ERP, CRM, ecommerce, accounting, marketing, Excel and Google Sheets. Real-time consistent data, no re-keying.
AI agents · AI automations
AI Agency
Practical AI for business: agents, assistants, automatic classification, RAG over your knowledge base.
Real problems we tackle every week.
If your team loses hours on something that should be automatic, we have likely solved the same problem in another sector. The detail changes; the method does not. Here are a few examples:
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Law firm
Searching case law and contracts across thousands of documents takes hours. We implement an AI assistant that searches your knowledge base in seconds.
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Accounting / tax advisory
Repetitive administrative processes, invoicing, filings, monthly reports. End-to-end automation with Make or n8n + AI where it adds value.
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Dental / medical clinic
Appointments, reminders and patient history fragmented across 3 systems. Automatic integration between calendar, WhatsApp and patient records.
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Real estate
Leads lost between portals, email and CRM. Automation of acquisition, classification and follow-up, 15–20 hours weekly recovered.
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Auto workshop
Corrupt database with years of history at risk. Data recovery + integration with a new management system.
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E-commerce / retail
Stock, orders and customer support handled manually. Automated order → stock → shipping flows + first-line AI chatbot.
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Construction / renovation
Manual quotes and on-site tracking on paper. Custom management platform with automatic tracking.
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Audiovisual production
Chaotic production flows, lost file versions. Custom management system (home turf: 18 years in VFX production).
Closed projects with measurable results.
Official Citroën dealership, motorbike rental with AI voice assistant, document assistant for property management, mobile app with live data. Every case documents context, solution and metric.
Mallorca Scooter · Vehicle rental · tourism
Mallorca Scooter, AI voice assistant for motorbike rental
View case
Confidential client · property management · Rental management · property management
Property management, AI assistant that answers about any property, citing the exact document
View case
Own product · SaaS · multi-sector
Jask Reporter, from WhatsApp to professional report in seconds
View case
Alting 2000 SL · Official Citroën dealership
Alting 2000, database recovery and automation in 3 weeks
View caseClient voice, direct.
"We had 20 years of records in a database that stopped booting and our ITV reminders were done by hand. They recovered 99.4% of the data and automated the reminders in 3 weeks. We now operate better than ever."
[Pending real testimonial]
Management · Alting 2000 · Official Citroën dealership
"In peak season we were losing bookings because we could not answer all calls. The voice assistant handles 70% of them without any human input and they shipped it in 3 weeks. Zero missed calls in August."
[Pending real testimonial]
Management · Mallorca Scooter · Motorbike rental
About us
Technology consultancy specialized in business process management.
Independent technology consultancy based in Palma de Mallorca. We serve domestic and international companies with the same level of technical rigor.
Tools we master
Automation, AI, infrastructure, payments. If you already use them, we optimise them. If you don't, we integrate them with judgment.
Make 
n8n 
Zapier 
OpenAI 
Anthropic 
LangChain 
ElevenLabs 
Pydantic 
GCP 
AWS 
Cloudflare 
Vercel 
Stripe 
WhatsApp 
Meta 
HubSpot 
Notion 
Airtable 
Google Workspace What does it cost to not automate?
Calculate the annual cost of the manual tasks you could eliminate. Adjust the fields to your reality, the calculation updates instantly.
We assume 48 working weeks per year.
Annual cost in manual hours
€0
Estimated savings with automation (35%)
€0
35% is the average saving in automated areas across closed projects.
Typical payback of the Initial Project (€3,500): months
Indicative estimate. We refine it with your real data on the call.
Three steps. Tell us what slows you down.
A first video call to understand your case. If we fit, proposal in days. If not, we say so.
- 01
Tell us your case
A first conversation to understand the specific process and validate fit. If we don’t fit, we say so and each of us gets back to our own business.
- 02
Proposal in days
Scope, timeline and price in writing within days. No open-ended estimates, no surprises.
- 03
Implementation with deliverables
Short sprints with functional deliveries. Clear milestones every 1–2 weeks so you see real progress.